Please note that this policy does not apply to those third-party sites you may visit by selecting a hypertext link on one of our pages. You will need to consult those web sites’ privacy policies in order to determine how your privacy is protected.
what information do we collect?
onlineinstruct.com believes it is important for you to know what types of information we collect when you use our site or sign up for one of our related services. We gather information about you when you visit our pages and when you register for any of our classes. We automatically record the name of the domain (for example, "abccompany.com" if you use a private Internet access account, or "yourschool.edu" if you are connecting from a university's domain); the IP address (a number that is automatically assigned to your computer when you are using the Internet) from which you access our website; the type of browser and operating system used to access our site; the date and time you access our site and the Internet address of the website from which you linked directly to our site. We do not collect cookies.
why do we collect this information?
We use this information in order to serve the needs of our customers. We may use the information we collect to personalize the advertising and content you see on our pages. We also use your information to process your requests to improve our customer service, to contact you, to conduct internal investigations, and to supply anonymous statistics for internal and external clients.
how is your information protected?
We employ firewall protection through our host provider to prevent unauthorized access into our information storage areas. We maintain a rigorous hiring process to screen out potential employees with criminal backgrounds. All employees that we do hire have to sign a confidentiality agreement that forbids them from disclosing any information to which the employee has access, to other individuals or entities.
An employee may be defined as: "A person in the service of another under any contract of hire, express or implied, oral or written, where the employer has the power or right to control and direct the employee in the material details of how the work is to be performed."
who has access to this information?
We do not sell or share personal information about you with other people or nonaffiliated companies except under the following circumstances:
Employees in our technical department may have access to your information in order to conduct routine checks on the integrity of our system and in order to perform necessary maintenance work. Customer service representatives may also have access to your information in order to better serve you.
can I correct or remove my information?
Removing certain information such as your email address, contact information, and the like may greatly hinder our ability to effectively provide the service you have requested. We recommend that you contact us first to discuss which information you wish to change without interrupting the quality of service we intend to provide for you. Our number is (888) 580-6635.